Contact MaxFiles for Sales, Support, and Solutions

Whether you need a custom workflow demo, have questions about regulatory compliance, or want to explore enterprise pricing, our teams are ready to help.

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Reach out directly to discuss your specific challenges, and let’s figure out exactly how we can streamline your operations.

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Dedicated Support For You

Get a Response in Minutes

Reach our customer success team instantly via phone or email.
Our customer success team is on hand every minute of the day to talk to you about enquiries, complaints, or anything else. Drop us a line via email, or phone in, and we’d be excited to speak to you.
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Quick Resolutions

Expert technical support permanently on standby to resolve issues fast.
Just as we respond in time, our technical support team is permanently available to resolve any issues, and our business development team will be happy to quickly answer your questions about using MaxFiles.
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Available All Weekday

Direct access Mon-Fri, 9 AM to 5 PM, plus after-hours email support.
Mondays through Friday, 9am to 5pm, we’re always available to speak to you. Outside of this window, we also respond to emails.
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Frequently Asked Questions

Find quick answers to the most common questions about our platform, services, and how we work.

MaxFiles is an enterprise-grade Electronic Document Management System (EDMS) and workflow automation platform. We help businesses digitize physical records, automate complex approval processes, and secure sensitive data. By replacing chaotic folder structures with intelligent, metadata-driven search, we ensure your team can find, manage, and collaborate on critical documents instantly.

Implementation timeframes vary based on document volume and complexity, but
most organizations are operational within 4-8 weeks. We handle document digitization,
system configuration, and user training to ensure smooth deployment.

Yes. MaxFiles offers both cloud-hosted deployment and on-premises installation options. If your organization requires data to remain within your own infrastructure for security, compliance, or regulatory reasons, we can deploy MaxFiles on your servers.
On-premises deployment gives you complete control over your data while
maintaining all MaxFiles features and functionality.

MaxFiles integrates with Microsoft Office, Active Directory, Salesforce, Sage, SharePoint, SQL databases, and Google Workspace. If you use specialized software, we can evaluate custom integration options.

Security is built into our core architecture. We utilize bank-grade encryption, granular role-based access controls (RBAC), and immutable audit trails to ensure you remain fully compliant with global standards like NDPR and GDPR.

Once you submit a request, our business development team will reach out within minutes. We don’t do generic sales pitches; instead, we will ask about your specific document bottlenecks and prepare a tailored walkthrough showing exactly how MaxFiles will streamline your operations.

MaxFiles is the unified document engine your business needs.

Take full control of your business files today. Store securely, search instantly, and access anywhere.

Ready to digitize your paper-heavy workflows?

Turn physical records into secure digital assets, and automate your workflows in one platform.