CASE STUDY | PZ CUSSONS

EDMS Migration & Cost Consolidation

PZ Cussons Nigeria is a leading consumer goods manufacturer requiring streamlined document management across its HR, Finance, and Marketing departments.

The Problem

Their existing EDMS was highly unpopular and difficult to use, and paying for a separate e-signature platform drove up software costs.

  • Poor User Experience: Their previous EDMS was incredibly difficult to navigate, resulting in zero user enjoyment and widespread frustration.
  • High Software Costs: Paying separately for an EDMS and an external e-signature tool was expensive and inefficient.
  • Tracking Failures: They lacked a reliable system to monitor expiring contracts and timely renewals.

How We Solved It

A complete migration to MaxFiles, combining user-friendly document management and built-in e-signatures into one platform.

  • Seamless Migration: We successfully migrated all their legacy documents from their old EDMS into MaxFiles.
  • Platform Consolidation: We replaced their two separate tools by utilizing the built-in MaxFiles e-signature feature.
  • Expiry Reminders: We implemented a contract expiry reminder feature, enabling staff to set alerts.
  • Targeted Digitization: We created intuitive categories and digitized files specifically tailored for their HR, Finance, and Marketing teams.

The Impact

  • Massive Cost Savings: Consolidating document management and e-signatures into a single solution significantly reduced their software expenses.
  • High User Adoption: The shift to a highly intuitive interface completely eliminated user frustration.
  • Proactive Management: Automated alerts ensure the company never misses a critical contract renewal or deadline again.

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